BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//WACOSS - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:WACOSS
X-ORIGINAL-URL:https://wacoss-old.dropin.org.au
X-WR-CALDESC:Events for WACOSS
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Australia/Perth
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:AWST
DTSTART:20170101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Australia/Perth:20181114T093000
DTEND;TZID=Australia/Perth:20181114T123000
DTSTAMP:20260408T165107
CREATED:20180928T044146Z
LAST-MODIFIED:20181008T003214Z
UID:6505-1542187800-1542198600@wacoss-old.dropin.org.au
SUMMARY:Albany Working with Challenging Clients
DESCRIPTION:This workshop will explore strategies to help understand challenging behaviours and develop skills in communication and de-escalation techniques: \n\nUnderstanding challenging behaviour\nDefinition of escalation and some causes\nEarly warning and imminent danger signs\nNon-verbal & verbal communication techniques;\nStrategies of de-escalation; and\,\nSelf-care for workers.
URL:https://wacoss-old.dropin.org.au/event/albany-working-challenging-clients/
LOCATION:City of Albany Library\, 221 York St\, Albany\, WA\, 6331\, Australia
END:VEVENT
END:VCALENDAR